FAQ’s2021-10-21T03:32:18-04:00

Frequently Asked Questions?

Here are a few common questions that you may find helpful. If you do not find the answer for your question please contact us

How long have you been in business?2021-09-15T03:05:20-04:00

All Stars Logistic Services Ltd. was founded in 1998 with the commitment to provide our clients with extraordinary reliability, client friendly systems, value and top notch service. Our single goal is client satisfaction and to move your freight on time, every time.

Do you use 3rd parties for your shipping?2021-08-21T08:39:49-04:00

We do not use 3rd parties, ever. Your freight is managed by All Stars staff and drivers through every stage of it’s journey.

What type of vehicles does All Stars Logistic Services Ltd. have?2021-08-21T08:39:54-04:00

Our fleet includes: cargo vans, cube trucks, straight trucks, tandem trucks and flatbeds.

Do you offer tailgate service?2021-09-14T07:51:45-04:00

Every single straight truck and tandem truck in our fleet is equipped with a tailgate.

How will I know the driver is from All Stars Logistic Services Ltd?2021-08-21T08:44:47-04:00

All of our drivers wear uniforms. They are clearly logo’d as are all of our vehicles.

What locations are serviced by All Stars Logistics?2021-09-15T03:07:39-04:00

We provide service to the GTA and many out of town locations in Southern Ontario including; Orillia, Barrie, Peterborough, Kingston, Ottawa, Niagara, St Catharines, Hamilton, Ancaster, London and Windsor.

What should I look for in a courier?2021-08-21T08:44:32-04:00

The prime considerations in looking for a courier service are:

    • Reliability and dependability
    • On-time performance – proof of delivery
    • Full range of services designed to meet clients’ need
    • Stable workforce
    • Flexible charging structure
    • Comprehensive invoicing system
    • Competitive pricing

 

Can you transport Dangerous Goods?2021-08-21T08:44:25-04:00

Yes, all of our drivers are certified in Transportation of Dangerous Goods.

What payment methods do you accept?2021-08-21T08:44:19-04:00

We accept payment by Company Cheque, Visa, Mastercard or Interac E-Transfer.

How are you different from other GTA courier services?2021-09-14T07:51:33-04:00

We set ourselves apart by developing a close working relationship with our clients. We take into account all of our clients’ needs and ensure complete satisfaction. We value your business and it shows.

Can you contact your drivers on the road?2021-08-21T08:44:05-04:00

Yes, our drivers are in communication with our dispatch at all times. Each of our vehicles are equipped with GPS tracking systems. We know where our drivers are at all times.

What type of delivery services does All Stars Logistic Services Ltd. have?2021-09-14T07:51:22-04:00

We offer the following delivery services: COURIER: Panic, Direct, Rush, Sameday, Overnight by Noon and Overnight by End of Day. LTL: Direct, Rush, Sameday and Overnight by End of Day.

How do I place my order?2021-10-16T01:53:34-04:00

Our office team is always ready to assist you with any questions you may have. Whether you prefer to place your order by telephone, e-mail or through our  contact page, rest assured, once you choose All Stars, every little detail will be taken care of. We know there are many companies to choose from, let us show you how we’ve earned our excellent reputation.

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